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FAQ


Events


Emplacements

Do bookings have to be made from Saturday to Saturday?

You can start your holiday at any given weekday.

Is it possible to reserve a pitch?

Yes of course, on our website it is possible to make a booking request for a pitch within the pink reserved area.

What is the difference between a pitch in the free green area and a pitch in the reserved pink one?

For pitches in the free green area you do not need a reservation, for the ones in the pink area a reservation is needed. In both areas the pitches are surrounded by green and are equally equipped with an electricity and water connection. 

What is included in the price of the pitch?

Water and electricity are included in the price of the pitch. Additionally the entrance to the AquaMarinaPark and the participation in the animation activities are included in the price. 

How many Volts/Amps are available to every pitch?

Every pitch has a power connection of 220 Volts / 10 Amps / 2200 Watts.

What is the difference between a normal and a Super-pitch?

The Super-pitches differentiate themselves from normal ones based on their size, as they are 100 m2 big. Additionally to that they have a digital satellite TV connection and are surrounded by a hedge which grants more privacy. Super-pitches need to be reserved. At exception of the areas 31.. and 61.., where the average pitch size is approximately 100 m2, normal pitches have an average size of approximately 85 m2.

Consist the pitches of a sandy soil?

All our pitches are covered with a soft layer of grass.

Is there a minimum stay I need to take into account when I reserve a pitch?

Yes, the minimum stay for a reserved pitch is 7 nights.

Is it possible to depart in the afternoon, without facing any additional costs? (Special Offer Afternoon Stay)

For all Guests staying on a pitch in the free green area, there can be special offers in low season that enable the departure in the afternoon within 11 pm without facing any additional costs.

From when is it possible to make a booking request?

In the months the campsite is open, it is possible to make a booking request for both the current and the following season.

What is a booking request?

Through a booking request, which you can find on our website, you can make a non binding reservation request for a pitch or an accommodation. Our booking office is going to answer such requests beginning with December and January, after having considered the requests made by our regular guests. In the months the campsite is open, it is possible to send a booking request for both the current and the following season.

Is it possible to receive visitors on the own pitch or accommodation?

Yes, it is possible to receive visitors on the own pitch or accommodation. For visitors there is a minimum stay of two consecutive nights.


Sport

What sport activities are offered and how can somebody participate in them?

The entertainment team offers a variety of different sport activities like Soft Gym – Pilates, Spinning, Hydro-bike, Cardio fitness, Aqua-gym,  archery and Football Academy. It is possible to sign up for these activities at the animation office, our staff is happy to assist you and give you any further information you might need. Besides these activities there is a Windsurf center and a diving school that offer paid courses and also rent the respective equipment.

Is there a sport center on the campsite?

Right outside the campsite there is a sport center with tennis courts, football fields with artificial turf and an area for archery. For any further information you can contact the animation office.


Beach

Are dogs allowed on the beach?
Yes, in front of our dog area we have conveniently equipped a stretch of beach and sea reserved to our guests with their dogs. 

Dogs

Where is the dog area?
The area reserved for guests with dogs is only the lilac zone in the campsite map.
Is it possible to book an emplacement in the lilac area?
The reservation dog area is only the pink area in the campsite map with numbers 71.. and 72...

Regulations

Is it possible to enter and exit the campsite at night?
On foot you can always enter and exit the campsite.

By motor vehicles it is possible to enter and exit the campsite from 07.00 to 13.00 and from 15.00 to 23.30.

Bungalow

From which hour are the units available?
The units are available from 17.00.
Is the final cleaning of the unit included?
No, the unit has to be left clean and tidy.
Is it possible to rent bath towels?
Yes, it's possible to rent bath towels at the loundry.
At which time is it necessary to leave the unit the day of departure?
Departure must occure by 10.00.
Is it possible to receive visitors on the own pitch or accommodation?

Yes, it is possible to receive visitors on the own pitch or accommodation. For visitors there is a minimum stay of two consecutive nights.


AquaMarina Park

Is AquaMarina Park included in the price of the campsite?
Yes, access to our swimming complex is included in the price of the campsite.
Are swimming pools heated?

Yes Coral Bay, Laguna pool, Infinity pool, Sparkling pool and the three whirlpools are heated.

Is it compulsory to wear a swimming cap?
No, in the AquaMarina Park swimming caps are not compulsory.

Animation

Are the entertainment activities subject to charge?

The daily entertainment program is free of charge for all guests.

When does the animation program start?

The animation program starts with Pentecost and finishes in mid September.

Where is it possible to sign up for the entertainment activities?

You can sign up for the entertainment activities at the animation office at Piazza Marina.

Where can I find the weekly entertainment program?

The weekly entertainment program can be found on the information boards, on our website and within the app Holly.

How old must a child be in order to participate in the entertainment activities?

Children must be at least 4 years old in order to participate in the entertainment activities.


Excursions

Is it compulsory to enrol to join the excursions by bike?

Yes, you can enrol at the information office or by sending an email to camping@marinadivenezia.it.

Are the Segway tours subject to charge?

Segway tours are subject to charge and you can sign up for the Segway tours at the information, payments have to be made by credit card. Every Sunday there is the possibility for a free test-drive.


Leo World

Are the activities of Leo World included in the price of the campsite?
No, there's a charge for the activities of Leo World?

Dance and musicals

Is there a charge for dance classes?
No, they are free of charge, but you have to enrol at the animation office.

Shopping area

Are the shops open even in low season?

Yes, all our shops are open from the opening till the closing of the campsite.


Offices

What are the timetables of the reception?
When the campsite is open, the reception is open from 07.00 to 23.00. When the campsite is closed the reception is open from 09.00 to 19.00.
What are the timetables of the cash office?
The cash office is open from 08.00 to 12.00 and from 16.00 to 19.00.
Which credit cards are accepted at the cash office?
MASTERCARD, VISA, EUROCARD and MAESTRO are accepted at the cash office.
Is there a lost and found office?
Lost and found office is at the reception.
Where are the hot spots for the WIFI connection?

Hot spots are located at the internet point, PiacerMio, Bar Rosa, Bar Gaudì (AquaMarina Park), Bar Jolly (Marina 2000), Beachbars and dog area. 


Sanitary blocks

Where can I empty my chemical toilet?
Every sanitary block is provided with an area where you can empty your chemical toilet.

Doctor's office

Where are the nearest chemists?
The nearest chemists are in Cà Savio (5 km), Cà Ballarin (8km) and Cavallino (11km).

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