Questions and answers

Accommodations

• At what time can we access our accommodation?

  We guarantee that your accommodation is ready from 5.00 pm on.

• Is it possible to park the car close to our accommodation?

  Yes, every accommodation has its proper parking lot.

• Is the final cleaning of our accommodation included in the price of our stay?

  The accommodation must be returned duly cleaned and tidy, if you that is not the case, we will charge you for the cleaning costs.

• Are there towels in the accommodation?

  Yes, bed linen and one Kit Service Plus (face and body towels for each person) are provided with each living unit.

• Is there Wi-Fi in the accommodations?

  The camping village is covered with Wi-Fi. Inside the accommodations the reception might vary based on the device used and the distance to the router.

• Is it possible to choose the number or location of the accommodation unit at the time of booking?

  At the time of booking request it is possible to express a preference regarding the number of housing units or the area. Our booking office will try, where possible, to take individual requests into consideration.

• What is a booking request?

  Through a booking request, which you can find on our website, you can make a non binding reservation request for all kinds of accommodation but Aqua Lodge, Sea Lodge and Rex Lodge, that can be directly booked online. Our booking office is going to answer such requests beginning with December and January, after having considered the requests made by our regular guests. In the months the campsite is open, it is possible to send a booking request for both the current and the following season. 2023: From December the following living units will be online bookable with immediate confirmation: Marina Lodge, Garden Villa, Aqua Lodge, Sea Lodge, Art Style, Air Lodge, Flower Style, Rex Lodge. For the other living units: De Luxe, Green Lodge, Laguna, Venezia, Comfort Normale and Comfort Super, reservation requests will be possible from 1st August 2022.