Questions and answers

Pitches

• From when is it possible to make a booking request?

  The booking request can be made at any time of the year. From 2023 all pitches in the reserved area will be bookable exclusively online.

• What is included in the price of the pitch?

  Water and electricity are included in the price of the pitch. Additionally the entrance to the AquaMarinaPark and the participation in the animation activities are included in the price.

• Do the pitches consist of a sandy soil?

  All our pitches are covered with a soft layer of grass.

• Is there a minimum stay I need to take into account when I reserve a pitch?

  Yes, the minimum stay for a reserved pitch is 7 nights.

• Is it possible to depart in the afternoon, without facing any additional costs? (Special Offer Late Check-out)

  For all Guests staying on a pitch in the free green area, there can be special offers in low season that enable the departure in the afternoon within 11 pm without facing any additional costs.

• What is a booking request?

  Through a booking request, which you can find on our website, you can make a non binding reservation request for a pitch "Super" or a pitch in the bookable dog area, or an accommodation. Our booking office is going to answer such requests beginning with December and January, after having considered the requests made by our regular guests. In the months the campsite is open, it is possible to send a booking request for both the current and the following season.

• Is it possible to receive visitors on the own pitch or accommodation?

  Yes, it is possible to receive visitors on the own pitch or accommodation. For visitors there is a minimum stay of two consecutive nights.

• What’s the difference between the pitches in the Green area, the Pink area and the Fuchsia area?

  Pitches in the green “free” area do not require prior booking, whereas pitches in the pink “reserved” area have to booked in advance by sending a booking request. Pitches in the fuchsia area can be booked directly online by paying with a credit card.

• What’s the difference between a normal pitch and a super pitch?

  All pitches are numbered and provided with water and electricity supply. Normal pitches are provided with 10 amp electricity supply, rainwater drainage and free Wi-Fi all day long without restrictions for social channels and chats. Super pitches differ from normal pitches because they have a more powerful electricity supply (16 amps), a satellite TV connection, unlimited free Wi-Fi, more privacy thanks to the fact they are surrounded by a hedge and sewage water drainage. Booking is required for this type of pitch. In both free and reserved areas, normal pitches have an average size of approximately 85 m2, with the exception of area 61 where the average is 100 m2. Sizes of Super pitches vary, up to 100 m2.

• Is it possible to book a pitch?

  Of course! You can send a booking request for a pitch in a reserved area by using our website (pink area on the map). Alternatively, you can also book directly online (in the fuchsia area on the map), by choosing your preferred pitch and paying directly with a credit card. From 2023 all pitches in the reserved area will be bookable exclusively online.

• How many Volts/Amps are available?

  Guests staying on a normal pitch are entitled to a 220 Volt/10 Amp/2200 Watt electricity supply, while those staying on a super pitch are entitled to a 220 Volt/16 Amp/3600 Watt electricity supply.