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Offices

Doubts, curiosity, a piece of advice? We're here for you.

1) Internet point
The use of internet has become a service that cannot be renounced. Discover the ease of connecting to the web at our internet point, with 10 internet stations against payment and the competent and discrete assistance of our operators. Or you can connect to our WIFI hotspots by purchasing the access codes at our internet point.

2) Cash office
You can apply to our cash office for the payment of your holiday and currency exchange .

3) Information office
Do you want to make an excursion to Venice but you don't know how to get there? Are you looking for a special restaurant for a dinner by candlelight? Do you want to know the typical markets of Cavallino Treporti? Our information office will be able to give you the answers you're looking for, provide you with boat and bus tickets, tickets for the main Venice museums to avoid queues at the ticket booths.

If you're looking for a Marina di Venezia gadget, you'll be spoiled for choice.

4) Reception
Our staff will take care of you during the check in and reservation procedures with kindness and professionalism.

5) Safety deposit boxes
A useful service which will allow you to keep your valuables safe.

Frequently asked questions
Is there a lost and found office in the camping village?

Yes, the lost and found office can be found at the reception.

When do we have to check-out?

After you paid for your stay, pitches have to be vacated within 12.00 am and accommodations within 10.00 am. Guests staying with a tour operator have to leave the camping village within 12.00 am.

When can we pay for our stay?

You can pay for your stay at the cash office from 8.00 – 12.00 am and from 4.00 – 7.00 pm.

What are the opening hours for the reception, the cash office, the information office, the Internet office and the animation office?

All our offices are open daily and have the following opening hours:

Reception:                           7.00 am – 11.00 pm
Infrmation office:                 Low season 9.00 am – 9.00 pm High season 8.00 am – 10.00 pm
Internet office:                     Low season 9.00 am – 9.00 pm High season 8.00 am – 10.00 pm
Cash office:                         8.00 – 12.00 am and 4.00 – 7.00 pm
Animation office:                  9:30 – 12.00 am and 3:30 – 5:30 pm

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