Yes, the lost and found office can be found at the reception.
After you paid for your stay, pitches have to be vacated within 12.00 am and accommodations within 10.00 am. Guests staying with a tour operator have to leave the camping village within 12.00 am.
You can pay for your stay at the cash office from 8.00 – 12.00 am and from 4.00 – 7.00 pm.
All our offices are open daily and have the following opening hours: Reception: 7.00-23.00 Camping Pass 9:00 - 13:00 / 15:00 - 21:00 Informazioni: Low season 8.00-21.00 High season 8.00-22.00 Telefono-Internet: Low season 8.00-21.00 High season 8.00-22.00 Ufficio cassa: 8.00-12.00 / 16.00-19.00 Ufficio animazione: 9:30-12.00 / 15:30-17:00
You can check-in from 7 am to 11 pm . If you booked an accommodation you can check-in also after 11 pm, but access the camping village only by foot.
Yes, you can pay by card at the cash office, we accept Visa, Maestro and MasterCard.
Yes, there are discounts for longer stays, however, they vary depending on the number of nights and the period of the stay. You can find more information about discounts in our price list.
Yes, security lockers can be rent on a daily basis or also for longer periods at the reception from 8.00 to 9.00 and from 18.00 to 19.00.
Yes, the campsite is covered with WiFi connection. A limited connection service is available for free. It is possible to purchase a ticket for unlimited connection at the Internet Corner. The reception of the WiFi signal may vary depending on the device used and the location within the campsite.
Yes, at our Information office it is possible to buy tickets for boats to Venice and the islands, for all civic museums in Venice, theme parks and excursions in the area Bus tickets cannot be bought on the bus.
The customized Marina di Venezia gadgets can be purchased at our information office.
Taxis can be booked at the Information office or the Reception.